How to contact us

You may be able to find the answer to your question on our FAQs page here

If your query is still unanswered

Please contact Safer Roads Unit, Lancashire Constabulary

• Safer Roads Unit, PO Box 1329, Preston, PR2 0SX
• 01772 410900 - 8am to 12pm, Monday, Tuesday, Thursday and Friday (Excluding bank holidays)
• Email SRU@lancashire.police.uk.
  

  To comply with Data Protection and before we can respond you must include the following details in your request:

  1. Your 16 digit Notice Reference (begins with 004) - this is quoted on all correspondence
  2. Full Name
  3. Date of Birth
  4. 1st line of your Address and Post Code
  5. Details of your enquiry
  • We cannot provide any information unless you supply these details.
  • We will assume you agree to responses being sent to the same email address unless you inform us to the contrary.
  • If your enquiry relates to a Court Hearing scheduled to take place in less than 5 working days contact us by phone on 01772 410900 or alternatively email the Court Presentation Officers at SRU-CPO@lancashire.police.uk; please mark your email URGENT and provide a telephone number so we can contact you.

If you wish to enquire about a payment/driving licence for a fixed penalty

Please contact Her Majesty's Courts and Tribunal Service (HMCTS)

• North Fixed Penalties, HMCTS PO Box 223, Morley, LS27 1DN
• 0113 3076660 (Monday to Friday 09.00am - 4.00pm)

If you wish to enquire about a driver retraining course

Please refer to

• www.ndors.org.uk